Privacy Policy

This policy explains what personal information Renodevs collects through this website, why we collect it, who we share it with and the choices you have. We keep it short and plain on purpose.

Who we are

Renodevs is a technology and digital solutions company based in Bangladesh. We operate this website and decide how the information described here is used. You can reach us through the contact page on this website.

Information we collect

We collect only what we need to respond to you and to run the website.

• Inquiry details you send us through the contact form: name, company, email address, phone number, the service you are interested in, your budget range and your message.
• The page you were on when you sent the form, so we know which service or article interested you.
• Basic technical data such as browser type, device, approximate location from your IP address and the pages you visit, collected through analytics if it is enabled.
• Messages you send us by email or WhatsApp, if you choose to contact us that way.

We do not ask for payment card details on this website, and we do not knowingly collect sensitive personal information.

How we use your information

• To reply to your inquiry, prepare a proposal and discuss your project.
• To manage and improve our services, this website and our communication with you.
• To protect the website from spam, abuse and security threats.
• To meet legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for automated decisions that significantly affect you. We only send marketing email to people who have asked to hear from us, and every such message includes a way to opt out.

Cookies and analytics

This website does not use advertising cookies. If we enable Google Analytics or a similar tool, it sets cookies or similar identifiers to count visits and understand which pages are useful. You can block or delete cookies in your browser settings; the website still works without them. Staff who sign in to the admin area receive a login cookie that is needed to keep them signed in.

Who we share it with

We use trusted service providers to run the website. They process information only for the purposes we give them.

• Hosting, database and file storage providers that store the website and the inquiries you send.
• An email delivery provider that sends notifications and replies.
• An anti-spam service (Cloudflare Turnstile) that checks that a form is submitted by a person.
• An analytics provider (Google Analytics), if enabled.

We may also disclose information if the law requires it or to protect our rights, our clients or the public. Some providers process data outside Bangladesh. Where that happens we rely on their security commitments and contractual protections.

How long we keep it

We keep inquiry details for as long as needed to respond to you, manage any resulting project and meet our legal and accounting duties. After that we delete or anonymise them. You can ask us to delete your inquiry earlier.

How we protect it

Access to inquiries is limited to authorised staff and protected by sign-in. Connections to the website are encrypted, and we apply security updates and regular checks. No system is completely secure, so please do not send passwords or sensitive documents through the contact form.

Your choices and rights

Subject to applicable law, you can ask us to tell you what information we hold about you, correct it, delete it, or stop using it for a purpose such as marketing. Contact us and we will respond within a reasonable time. We may need to confirm your identity first.

Third-party links

This website links to other services such as WhatsApp and social platforms. They have their own privacy practices, and we are not responsible for them.

Children

This website is intended for businesses and adults. We do not knowingly collect information from children.

Changes to this policy

We may update this policy as our services or the law change. The date at the top of the page shows when it was last updated. Continued use of the website after a change means you accept the updated policy.

Contact us

For any question about this policy or to use your rights, contact us using the details below or the contact page.